AT&T ProTech

AT&T ProTech

By AT&T Services, Inc.

  • Category: Business
  • Release Date: 2017-08-14
  • Current Version: 2.4.2
  • Adult Rating: 4+
  • File Size: 103.61 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 12.0 or later.
Score: 4.73541
4.73541
From 4,558 Ratings

Description

Help and support for your technology is just a tap away! AT&T ProTech provides premium benefits with your enrollment in AT&T Protect Advantage. * With the AT&T ProTech app, you will enjoy virtually unlimited access to our team of trained support experts. We can help you set up a new phone, get connected to your Wi-Fi, Bluetooth, apps, speakers, smart devices, car, and so much more. The answers to your biggest tech questions are right in your pocket. It only takes one click to call or chat with an expert today! Plus, you can free up your device's memory with easy access to AT&T Photo Storage! We’ll help you seamlessly and securely back up your device's photos and videos. To give you the best help possible, a ProTech support expert may ask to view your screen. Depending on your device, we may need to request administrator access to provide remote support. This access will only happen with your permission and will be disabled when the remote session ends. For continuous improvement of the ProTech app, real-time user analytics and crash reports may be collected. Reach out to a ProTech expert today. We’re here to help! * AT&T Protect Advantage subscription not required for limited ProTech benefits. Learn more at att.com/protech.

Screenshots

Reviews

  • Usage

    4
    By Ottochaz
    Haven’t had to use them yet
  • Speedibear

    5
    By Jewelspeedibear
    Best experience ever with phone setup. Very patient assistance! My roommate snd I were clueless with our new phones (and old ones!) and she took us through every step! Thanks so much.
  • ProTech Services

    4
    By pritchr137
    I think this service is great. Especially if you are new to a certain phone or if you have a particular problem with your phone. It’s a little different than apple care when you call because at least to me at&t ProTech agents don’t talk so technically to you. ProTech agents don’t just automatically assume that you know what they are talking about to even get to your particular problem. I throughly enjoy this app and it is definitely my go to!
  • Great help

    5
    By Hsrper
    It have had great help when encountering a problem with my I phone. Staff is courteous & doesn't give me the idea my question is stupid.
  • At&T ProTech Sid:

    5
    By J:nice!
    Great app. But it could be better you know.
  • Services

    5
    By Sasha819
    I have found the service you provide great and appreciate keeping me safe
  • Chat review

    5
    By wjtater
    Just wanted to say how great Allison was in helping set up a replacement phone from one that wouldn’t stay on long enough to transfer data.I give her 5 stars! I hit the wrong star in survey so I just wanted to clarify.Sorry about that Allison. You did a great job👍
  • ProTech Glen B. is a true pro

    5
    By Eliora71
    ProTech Glen B. is a true pro - helpful & sympathetic. A.T.T. has been our provider for a long time, but we are the more loyal party. Even so, they now are using a good tech team here. Glen showed both knowledge & sympathy as he dealt with a tired, frustrated senior.
  • Worked great the first time

    2
    By Ender20
    The first time I used the app it was great. I just tried it today to get my daughter’s phone fixed. When I came to the verification screen it said it was sending me a text to verify. I never received a text. I selected the resend tile a couple of times and I still never received a text. Now it says I’m locked out for 24 hours due to security reasons.
  • Useful Tips

    5
    By Petrarus
    ProTech gives many useful ideas and information to keep the phone performing at it’s maximum level of operation.

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